Customer Experience Management (CEM) Software, Hardware, Services and Research Papers

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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft

September 09, 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

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Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft

September 09, 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.

(WEBCAST)

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Grow Your Business with the Visibility to Capture More Sales Opportunities by Microsoft

September 09, 2009 - (Free Research) In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.

(WEBCAST)

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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft

September 09, 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.

(WEBCAST)

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Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft

September 09, 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.

(WEBCAST)

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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft

April 18, 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..

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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft

June 28, 2007 - (Free Research) This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).

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Taking an In-Depth Look into the Citrix XenDesktop User Experience by Citrix

October 06, 2009 - (Free Research) When it comes to desktop virtualization, Citrix XenDesktop offers the best user experience available, over any network on any device. The following video will take you on a guided tour through XenDesktop's user experience, sharing highlights and answering your most pertinent questions.

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Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining by SPSS Inc. Worldwide Headquarters

May 04, 2009 - (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.

(CASE STUDY)

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