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Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How You Can Tame the Smartphone Monster by Cisco Systems, Inc. November 2009 - (Free Research) This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Six Secrets to 24x7 Exchange Availability by Marathon Technologies September 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange Server 2010: What's New and What's Changed? by Global Knowledge August 2009 - (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Services Delivers Enterprise-class Communications to Growing Retail Business by Microsoft November 2008 - (Free Research) This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Pocket E-Guide: Telepresence is the Next Best Thing to Being There by TANDBERG November 2009 - (Free Research) Telepresence is the best video conferencing available. This Pocket E-Guide explains how telepresence looks, feels and works; identifies key telepresence providers; and provides information to help you determine if an investment in telepresence is right for your organization. (EGUIDE) VIEW ABSTRACT | GO TO

Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent by Microsoft September 2009 - (Free Research) REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc. March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT August 2008 - (Free Research) SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

E-Learning Benefits and ROI Comparison of E-Learning vs. Traditional Training by SyberWorks, Inc. December 2008 - (Free Research) The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact™ of Microsoft Exchange 2010 by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Business-Ready Security: Information Protection Solution by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) The Information Protection solution automatically discovers, protects, and manages confidential information throughout your organization by integrating with your existing platforms and applications. (DATA SHEET) VIEW ABSTRACT | GO TO

eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow by Microsoft November 2009 - (Free Research) In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces. (EGUIDE) VIEW ABSTRACT | GO TO

Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls by Sprint November 2009 - (Free Research) Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications. (EGUIDE) VIEW ABSTRACT | GO TO

E-Book: Five Technology Trends for Improved Business Intelligence Performance by Sybase, Inc. November 2009 - (Free Research) In this E-Book, data warehousing and BI expert Rick Sherman explains how you can take advantage of BI trends to ensure that you get the right information to the right people at the right times, so they can make the best possible decisions. (EBOOK) VIEW ABSTRACT | GO TO

Security and WAN optimization: Getting the best of both worlds by Blue Coat October 2009 - (Free Research) As the number of people working outside primary office locations increases, the challenges surrounding security and optimization are becoming more prevalent. This E-Guide details how to maximize the potential of the Wide Area Network while keeping out security threats at all locations. (EGUIDE) VIEW ABSTRACT | GO TO

SharePoint E-Zine Volume 15: Top Five SharePoint Challenges and Solutions by SearchWinIT October 2009 - (Free Research) Having some issues with SharePoint? It happens. This issue describes some of SharePoint's most common problems and provides the fixes to solve them. Also in this issue, get some pointers on how to manage external data access as part of your governance plan, and weigh the pros and cons of SharePoint social computing. (EZINE) VIEW ABSTRACT | GO TO

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint July 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Computing as a Service- New Models for Scaling your Online Business by Rackspace Hosting & Limelight Networks September 2009 - (Free Research) Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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