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Mobile Field Services Best Practices by Astea International Inc.
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November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc.
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November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.
Alliance PocketPC - Impact Field Productivity by Astea International Inc.
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Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
CD/Diskette Shredder - Identity Security Products-NSA Approved by Peripheral Manufacturing. Inc.
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straight cut, cross cut, and NSA approved identity security products shred your data, whether stored on floppy disks, CD's, DVD's, credit cards, or smart cards! Within seconds your disks are completely shredded.Totally unrecoverable. HIPAA, FACTA and Sarbanes-Oxley compliant. WORLD WIDE DISTRIBUTION with converter options.
IT Innovation without Breaking the Bank by FrontRange Solutions Inc
July 2008 - (Free Research) This webcast discusses how IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible. It also explains why generic IT processes are no longer effective.
Assuring Asset Documentation Integrity by McLaren Software.
February 2008 - (Free Research) In this whitepaper, we will discuss best practices for assuring the integrity of your asset documentation.
Security Virtual Jam Session: The Secured Enterprise by IBM Corporation
February 2008 - (Free Research) Join IBM Security Executives for an informative session on the current security landscape, the requirements for a new approach to securing the enterprise, and a rare live Q&A session with IBM security leaders.
Astea Alliance Application Extensions by Astea International Inc.
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
Access Control In Virtual Environments by FoxT
June 2008 - (Free Research) The growth in use of virtual servers is heralded by many as a positive development because it is seen to save companies money and resources.
Wireless EMI in Healthcare Facilities by BlackBerry
January 2008 - (Free Research) Wireless devices can interfere with the operation of medical equipment. Read this white paper to learn the best practices for managing and mitigating wireless electromagnetic interference.
Enabling the Corridor Warrior by BlackBerry
June 2008 - (Free Research) A new breed of mobile worker is transforming the workplace-roaming the corridors of factories, offices and other business locations, armed with handhelds linked to a WLAN.
Datex Professional Services: Let Our Team of Experts Work for You by Datex Corporation.
July 2008 - (Free Research) Professional Services are critical when implementing new technology in your facility. From the initial consultation to training and follow up services, Datex Corporation offers all the service and support our customers need.
Best Practices for Home Agents by Avaya, Inc
June 2008 - (Free Research) Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together
June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success.
Webinar - Complete Network Visibility, Delivered by Solera Networks
July 2008 - (Free Research) Complete network visibility is delivered by capturing 100% of all network traffic, storing it, and making it available for playback, review and analysis.
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