Integrated Groupware Solutions | Collaborative Tools | Messaging Solutions | Unified Communications / Voice & Data Convergence | Web, Video and Audio Conferencing | E-Mail Management | E-mail Servers | Customer Relationship Management (CRM) | Social Networks and Community Management | Teleconferencing | Access Control

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Windows Server 2008 and New Group Policy Settings by Global Knowledge December 2008 - (Free Research) This paper takes an introductory look at the new categories of Group Policy, but anyone moving to Windows Server 2008 technologies would do well to consider the changes and additions to the existing policy categories, too. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AT&T's Video in the Enterprise Webcast by AT&T Corp October 2009 - (Free Research) Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network. (PRESENTATION) GO TO

Personal Telepresence: The Next Generation of Video Communication by Vidyo, Inc. November 2009 - (Free Research) This whitepaper presents a brief history of the evolution of video conferencing and introduces a new solution for video conferencing that provides high quality visual communication with low latency, point and click simplicity on portable personal devices, and low cost access that requires only a general purpose IP network. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint E-Zine Volume 15: Top Five SharePoint Challenges and Solutions by SearchWinIT October 2009 - (Free Research) Having some issues with SharePoint? It happens. This issue describes some of SharePoint's most common problems and provides the fixes to solve them. Also in this issue, get some pointers on how to manage external data access as part of your governance plan, and weigh the pros and cons of SharePoint social computing. (EZINE) VIEW ABSTRACT | GO TO

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Online Services Delivers Enterprise-class Communications to Growing Retail Business by Microsoft November 2008 - (Free Research) This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company September 2009 - (Free Research) Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Enterprise 2.0 by Websense, Inc. August 2009 - (Free Research) Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Building Blocks for Growth: A Network Can Improve Efficiency and Responsiveness, As Well As Control Costs by Cisco Systems, Inc. August 2009 - (Free Research) Growth rises on the horizon for many small businesses, and one seizes the day, expansion often occurs rapidly. Preparation is crucial to success. What tools are required for a company with 20 employees, for example, to grow to 100 employees within a year? Read this paper to learn more... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BT Embraces Web 2.0 with Blue Coat Systems by Blue Coat December 2008 - (Free Research) Read this case study to learn how BT selected Blue Coat ProxySG for its flexibility in combining user and application visibility, with extremely granular levels of security and control, to enforce rules that allowed undisruptive use of recreational applications and safe access to sites previously considered off-limits, such as MySpace. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile by Microsoft September 2009 - (Free Research) In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft September 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft September 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft April 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction by Microsoft April 2008 - (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft March 2007 - (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Interact with, Visualize, Design, and Deploy Your Data by SAP AG December 2008 - (Free Research) With Crystal Reports® software from the SAP® BusinessObjects™ portfolio of solutions, you can empower end users to explore reports interactively, create compelling reports with stunning visualizations, and develop powerful data "mashups." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing Business Value with Identity and Access Management by IBM September 2009 - (Free Research) Read this white paper to learn how IBM identity and access management solutions help organizations realize business value through a centralized, automated identity and access management infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure and Compliant Collaboration and Access by IBM March 2008 - (Free Research) As part of its comprehensive security framework, IBM offers a broad, unified array of integrated access authorization and identity management solutions that enable organizations to secure their collaboration and access processes in alignment with their overall business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Delivery Networks -- Enabling Video Ready Networks by Blue Coat October 2009 - (Free Research) This paper takes a look at some of the advantages of video conferencing in terms of both cost savings and time savings, explains some of the problems and challenges in making video conferencing work, and gives advice for making the network ready to accommodate video conferences. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest Connect 2009 by Quest Software October 2009 - (Free Research) Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk. (VIRTUAL SEMINAR) GO TO

Sun Storage 7000 Unified Storage Systems: The Core of an Accelerated MCAE Workflow by Sun Microsystems, Inc. December 2008 - (Free Research) Sun Storage 7000 Unified Storage Systems accelerate MCAE workflow by speeding data to processors and then providing shared data access to all. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Five Golden Rules for Branch Collaboration by Cisco Systems, Inc. October 2009 - (Free Research) As an IT Professional, it's a priority to centralize data to make it more available, redundant and secure; but, at the same time, you've got to meet the needs of increasingly demanding remote users. Join this webcast now to hear from industry experts on how you can overcome these challenges with the 5 golden rules for branch collaboration. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Spam, Spammers, and Spam Control by Trend Micro GmbH March 2009 - (Free Research) This Ferris Research white paper looks at spam: what it is, how it is sent, and how it is filtered. It unravels the complexities and gives an accessible, factual overview into the scourge of spam. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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