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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Learning How To Learn Hadoop by Global Knowledge February 05, 2013 - (Free Research) Like the problems it solves, Hadoop can be quite complex and challenging. Access this exclusive resource to join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service excellence and Managed Print Services by ComputerWeekly.com September 27, 2012 - (Free Research) First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

TimeSummit by Exaktime Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Effective print security for SMBs by ComputerWeekly.com April 02, 2013 - (Free Research) Analysts Louella Fernandes and Clive Longbottom  discuss how integrated print management provides SMBs with a simple and scalable approach for print security. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The next frontier for managed print services by ComputerWeekly.com February 18, 2013 - (Free Research) MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CW+: Quocirca Report: 21st century enterprise print services by ComputerWeekly.com August 12, 2010 - (Free Research) Despite the huge growth in electronic communications, printed output, whether internally produced or externally procured, is still widely used in 21st century businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

The Paperless Office-Turning the Page on Paper Use by SpringCM August 2008 - (Free Research) This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citrix GoToMyPCCorporate - Security White Paper by Citrix Online - GotoMyPC June 2008 - (Free Research) In this white paper you will learn how Citrix® GoToMyPC® Corporate provides industry-leading security, end-point management and centralized control. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Control Access and Protect Assets with Print-on-Demand Intelligent ID Cards by Zebra Technologies March 2011 - (Free Research) Fraud and theft are constant threats to any organization. This paper defines how human resources and security departments can print intelligent ID cards to identify employees, visitors and patrons, and manage access to facilities, equipment, and services through a range of “intelligent” access card technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SolarWinds Engineer's Toolset by SolarWinds, Inc. May 2008 - (Free Research) Packed with 49 powerful desktop tools, SolarWinds Engineer's Toolset delivers everything you need to diagnose, troubleshoot, and manage your network - all in one easy-to-use package. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.  (ASP) GO TO DETAILED REPORT

EcoPaper Customer Success Story by BlackBerry September 2011 - (Free Research) Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Take the lead on business intelligence strategy by IBM January 2012 - (Free Research) Access this expert tip guide for valuable BI implementation tips from Gary Petrangelo, CFO at Japs-Olson. (EGUIDE) VIEW ABSTRACT | GO TO

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CW+: Quocirca report: Effective public sector citizen communication by ComputerWeekly.com August 2010 - (Free Research) The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting Started with Microsoft Dynamics CRM Online by Microsoft December 2009 - (Free Research) In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation. (VIDEO) VIEW ABSTRACT | GO TO

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improve your response: HP Enterprise Cloud Services for SAP CRM Rapid Deployment Solutions by Hewlett-Packard Company April 2013 - (Free Research) In today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Drive social intelligence to engage with customers in ways that were previously impossible. by Hewlett-Packard Company April 2013 - (Free Research) It's now possible to leverage social intelligence by combining insight from your customers' social media behavior with the classic customer intelligence from conventional marketing and CRM. Access this helpful resource to start on the path to gain the full potential of social intelligence. (RESOURCE) VIEW ABSTRACT | GO TO

The value of mobile and social to CRM by ComputerWeekly.com March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Top 10 Supply Chain Technology Trends by Intermec June 2008 - (Free Research) This white paper identifies the top 10 technology trends in mobile, industrial and supply chain operations environments and presents results from users who have adapted the technologies to improve their businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft October 2011 - (Free Research) The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Use effective call centers to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

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