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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
Techfocus: Data Center Construction by APC
November 09, 2009 - (Free Research) The chapters in this Techfocus eBook will discuss the importance of site selection and planning, data center conceptualization and cost analysis, and negotiating with contractors.
Cost-effective Strategies for Building the Next-generation Data Center by ZT Systems
October 23, 2009 - (Free Research) This white paper will discuss the forces behind the rise of flexible, cloud-like data center architectures; describe the hardware needs created by those new architectures; and show why custom servers from ZT Systems powered by AMD Opteron™ processors are an exceptional fit for these demanding new data center environments.
Designing, Building and Managing Data Center Networks by Siemon Company
October 19, 2009 - (Free Research) This eGuide will discuss physical considerations for data center network design, how best to build your network infrastructure, and how to monitor and manage your data center network.
Increasing Efficiencies in the Data Center - Making Your Wide Area Network Work for You by Datalink Corporation
August 01, 2009 - (Free Research) Please join Kent Christensen, Virtualization Practice Manager, Datalink, as he analyzes and explains WAN efficiencies between data centers. In addition to the topic of transferring data over the WAN more efficiently between the primary and secondary data centers, much of the presentation will apply to small remote offices as well.
Hitachi Consulting Sees Its Way to Application Control with Blue Coat by Blue Coat
October 22, 2009 - (Free Research) With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.
Data Deduplication Resource Center by Symantec Corporation
October 09, 2009 - (Free Research) Check out this resource center for the latest information on emerging trends as well as best practices and tips for eliminating duplicate backup data; decreasing storage and bandwidth; and enabling efficient, storage-optimized data protection for the data center.
Power Monitoring 101 by Eaton Corporation
July 01, 2009 - (Free Research) Read this white paper to learn how the right power monitoring system can protect your organization's data and applications while optimizing the power delivery infrastructure for efficiency and lower cost.
HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
Blue Coat Reporter by Blue Coat
May 14, 2009 - (Free Research) Blue Coat Reporter gives managers powerful visibility into all web-related user activity. Beyond URL filtering, Reporter provides customizable, at-a-glance dashboards and reports along with intuitive drill-down capabilities making it an
invaluable part of security, compliance, bandwidth management, and other business critical efforts.
SmartIS: System Intelligence Mining Solution by SEGUS Inc
August 2009 - (Free Research) SmartIS is a system mining solution from SEGUS that maintains and optimizes your mainframe environment in your enterprise data center. Watch this 3-minute video to learn more about this innovative and secure state-of-the-art solution that proactively improves data integrity, increases productivity and leverages your mainframe investments .
Oracle Solutions eXpo Virtual Seminar by Oracle Corporation
October 2009 - (Free Research) Join Oracle and our Partners at Oracle Solutions eXpo Online, a FREE virtual conference, on Thursday, December 10, 2009 for IT experts and business decision makers.
Introduction to CloudController by InContinuum Software
September 2009 - (Free Research) Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.
Do More with Less: Virtualizing the Desktop by CDW Corporation
October 2008 - (Free Research) Hailed by top analysts as a need-to-know technology and the future of enterprise computing, the benefits of desktop virtualization can be summed up in four words: Do more with less. This article will delve into the options, outcomes and business benefits that desktop virtualization can bring to your business.
Dell NX4: Advanced File Sharing and Management by Dell, Inc.
December 2008 - (Free Research) Dell NX4 offers a variety of advanced features that can help organizations achieve storage efficiency and lower TCO, including data deduplication that can reduce required storage capacity and an open API that works with third-party policy engines to enable tiered storage access.
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