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Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Learning Benefits and ROI Comparison of E-Learning vs. Traditional Training by SyberWorks, Inc. December 2008 - (Free Research) The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc. March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA Wireless Certification by Global Knowledge December 2008 - (Free Research) This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training is required to get certified. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest Connect 2009 by Quest Software October 2009 - (Free Research) Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk. (VIRTUAL SEMINAR) GO TO

Fact or Fiction: Debunking the Top 5 Misconceptions about Endpoint Security by Lumension May 2008 - (Free Research) Check out this white paper and learn about the top 5 misconceptions about endpoint security and how your company can mitigate the risks of the eroding network perimeter. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Scoop on the New CCNA and CCNP Specializations by Global Knowledge September 2009 - (Free Research) There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT August 2008 - (Free Research) SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing the Organization: Creating a Partnership between HR and Information Security by ISC2 September 2008 - (Free Research) The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Storage Management Goals with HP Proactive Select by Arrow/HP October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc. September 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Router Essentials by Global Knowledge October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Giving Nurses More Time to Care by LogMeIn, Inc. September 2009 - (Free Research) The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

AT&T's Video in the Enterprise Webcast by AT&T Corp October 2009 - (Free Research) Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network. (PRESENTATION) GO TO

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Practical and Flexible Business Process Automation with Numara FootPrints 9 by Numara Software February 2009 - (Free Research) In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Collision-Free Residential Access: Deliver High Throughput, Reliability, and Scalability with Point-to-Multipoint Wireless Broadband Networks by Motorola, Inc. December 2009 - (Free Research) In the highly competitive wireless communications market, dissatisfied customers can and do change providers virtually as soon as they have a poor service experience. Read this paper to learn how some service providers are able to keep their customers satisfied -- satisfied enough to refer friends and neighbors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Genentech on Google Apps by Google Apps December 2008 - (Free Research) Please join Todd Pierce, VP of Information Technology, Genentech, as he explains why his organization chose Google Apps. Genentech was considering replacing its data center. But thanks to cloud computing from Google, the company no longer has to execute the expensive process. (VIDEO) VIEW ABSTRACT | GO TO

The Hidden Costs of Enterprise Mobility by iPass Deutschland GmbH January 2008 - (Free Research) Mobile technologies are virtually indispensable tools for businesses of every size, and that is causing an associated increase in spending for mobile voice and data communications services. Read this brief paper to learn what you can do to rein in the hidden costs of mobility and reduce costs for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mastering Disaster Recovery for Mid-Sized Organizations and Remote Offices by Zenith Infotech October 2009 - (Free Research) A comprehensive disaster recovery implementation is critical to ensuring computing resources maintain operations in the event of a server failure or data loss. Mastering disaster recovery in mid-sized organizations requires the careful identification and implementation of end-to-end backup along with recovery tools and services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reference Architecture Brief: Dell Virtual Remote Desktop Featuring VMware View 4 by Dell, Inc. November 2009 - (Free Research) To help simplify enterprise desktop management, Dell and VMware have created a flexible, highly scalable desktop virtualization reference architecture based on Dell™ PowerEdge™ servers, Dell EqualLogic™ PS Series iSCSI SAN arrays, and powerful new VMware® View 4 technology. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

File Systems Define the Future for Managing Storage by Hewlett-Packard Company December 2008 - (Free Research) Read this study for a thorough review of the file-based storage market. It describes technology while establishing use cases, analyzing the opportunity, and putting forth assumptions about the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring Return on Investment of Real-time Feedback Analytics by MarketTools, Inc. November 2009 - (Free Research) This white paper demonstrates how Real-time Feedback Analytics (RFA) has very high ROIs, even under conservative estimates, both in absolute terms and relative to the many productivity investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Supercharging Exchange with Solid State—without Breaking the Bank by Fusion-IO November 2009 - (Free Research) In this podcast, see how a revolutionary solid-state storage technology is supercharging Microsoft Exchange, helping users get more performance and reliability for less. It helps Exchange users get the most out of every dollar by making it possible to support more mailboxes per mailstore, increase access times and decrease backup and recovery times (PODCAST) VIEW ABSTRACT | GO TO PODCAST

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