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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dell Client Migration Solution by Dell, Inc. and Intel December 01, 2007 - (Free Research) Dell Client Migration and Deployment Services are designed to save cost and deployment time, mitigate risk, and reduce network traffic to ensure a successful migration. (DATA SHEET) VIEW ABSTRACT | GO TO

Enabling a safer internet: The positive approach to web security by Sophos Inc. April 08, 2009 - (Free Research) This paper describes today's new web threats, highlights the need for a positive security model to replace yesterday's access-blocking approach, and describes the three pillars of protection organizations need to safeguard their systems and resources. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware March 02, 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Web Security in the Cloud: Reduce Costs and Secure Employees Worldwide by Webroot Software, Inc. September 03, 2009 - (Free Research) Read this brief case study to learn how Toshiba France implemented Webroot's Web security service and realized several benefits, including enhanced archiving and significant cost savings. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge August 27, 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi Consulting Sees Its Way to Application Control with Blue Coat by Blue Coat October 22, 2009 - (Free Research) With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Vista SP1: What You Need to Know before You Deploy by Global Knowledge December 2008 - (Free Research) The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Operations through Better, Faster Decision Making by SAP AG October 2009 - (Free Research) Software can't tell you how to beat the competition, but it can determine which products and services have the greatest profit margin, who are the most productive employees, or how many pairs of socks customers buy when they purchase particular styles of shoes. Having accurate, timely data takes the guesswork out of the decision-making process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Iron Mountain Solves Data Protection Problems by Iron Mountain Digital August 2009 - (Free Research) The Gas Operations Division of Airgas has an extensive staff of mobile sales representatives and field technicians. IT was concerned about protecting vital business data on laptops. Airgas uses Iron Mountain Off-site Tape Vaulting to securely store tapes. IT found it had the features he needed to protect employee laptops properly. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Desktop Authority Image Center Version 3.0 by ScriptLogic Corporation April 2009 - (Free Research) How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Compliance with Data Handling Procedures in UK Government by Lumension September 2008 - (Free Research) Learn about the Data Handling Procedures in Government report that sets out clear and mandatory procedures to be followed by all government employees that have access to and responsibility for citizen data and how your organization can assure it is compliant. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Remote Office Backup and Rapid Recovery Solutions… on a budget by Double-Take Software November 2009 - (Free Research) Protecting data that is not in the primary datacenter amplifies all the traditional challenges of backup - either there is not enough bandwidth to accomplish a remote backup in the window available, or the process of handling and shipping tapes is in the hands of non-IT employees. (WEBCAST) GO TO WEBCAST

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft April 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Comparing Research in Motion and Microsoft Mobile Solutions by Microsoft December 2008 - (Free Research) This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Branch Modernization by Microsoft June 2009 - (Free Research) Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Associated Banc-Corp Case Study by SafeNet, Inc. November 2009 - (Free Research) After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Designing, Building and Managing Data Center Networks by Siemon Company October 2009 - (Free Research) This eGuide will discuss physical considerations for data center network design, how best to build your network infrastructure, and how to monitor and manage your data center network. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Enabling Enterprise 2.0 by Websense, Inc. August 2009 - (Free Research) Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing the Organization: Creating a Partnership between HR and Information Security by ISC2 September 2008 - (Free Research) The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Building Blocks for Growth: A Network Can Improve Efficiency and Responsiveness, As Well As Control Costs by Cisco Systems, Inc. August 2009 - (Free Research) Growth rises on the horizon for many small businesses, and one seizes the day, expansion often occurs rapidly. Preparation is crucial to success. What tools are required for a company with 20 employees, for example, to grow to 100 employees within a year? Read this paper to learn more... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile by Microsoft September 2009 - (Free Research) In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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